Advantage Awards Terms and Conditions

  1. You must register for the Advantage Awards program by completing the enrollment form on advantage.com, or with assistance from an authorized Advantage employee at the rental counter.
  2. The Instant Reward Program and these term and conditions are only valid after the program’s start date of December 8, 2014.
  3. You must be 21 years of age to enroll in the Advantage Awards program and have a valid US driver’s license.
  4. You must have a valid email address in order to enroll. Please add instant.rewards@advantage.com. to your contact list.
  5. Submission of enrollment form shall be consent to:
    • opt-in and receive rewards notification via SMS/text messaging
    • opt-in to receive promotional emails
  6. Earn rewards for future rentals that must be booked on advantage.com; rewards apply to time and mileage only. Rewards do not include any taxes, fees, surcharges or other incremental charges unless otherwise specified in these Terms and Conditions.
  7. In the event that an upgrade of any type is issued as a Reward, that upgrade is based upon availability at the time of rental. For clarification that means that a second vehicle of a higher car class than that which was reserved has to be on the lot and available for rental.
  8. Rewards accumulate and can only be stored at advantage.com. Advantage Awards will expire after 12 months from date of issue.
  9. Advantage Awards may not be combined. Only one award can be applied to each transaction.
  10. Advantage Awards may not be combined with other Advantage promotional offers, and may not be used with promotions/specials/coupons from companies other than Advantage.
  11. Earn one Reward for each rental. Advantage determines the reward and they are not substitutable. Rewards can only be earned when renting at Advantage Locations and when the rental is booked noting/entering the account number at advantage.com.
  12. Use and application of an Advantage Awards credit can only be made at the time a reservation is made at advantage.com. They cannot be applied later or at the time of pickup. Rewards must be attached to a reservation at the time of booking.
  13. Promotional offers may be offered exclusively to Advantage Awards members via Advantage Awards promotions and/or Advantage Awards Member Specials and are only valid when the reservation is made in accordance with the Terms and Conditions of the Advantage Awards program. All promotional offers must be applied to the reservation at the time the reservation is made.
  14. A reservation must be eligible to receive Advantage Awards for an exclusive Advantage Awards member coupon or promotional reward to be applied to a reservation. Additional Terms and Conditions may apply based on the individual coupon and/or promotional reward.
  15. Advantage Awards will only be added to your account after you have picked up the rental vehicle. Advantage Awards Credits can only be used towards future rentals booked at advantage.com.
  16. It may take up to seven (10) business days for your Advantage Awards to post to your Advantage Awards Account. Advantage is not responsible for any technical or systematic malfunctions which inadvertently delays or causes rewards to be temporarily unavailable.
  17. Advantage Awards cannot be earned on previous rentals. Only future reservations made using your Advantage Awards Login after you have enrolled in the Advantage Awards Program will be eligible to receive Advantage Awards.
  18. Advantage Awards can be transferred to another Advantage Awards account holder after March 1, 2015.
  19. Advantage Awards cannot be redeemed for Cash.
  20. Advantage Reservation Assistants and/or Counter Rental Agents are not able to answer questions or redeem any Advantage Awards to an Advantage Awards account or otherwise adjust an account at the time or pickup or return. Advantage personnel and Counter Rental Agents can add rewards to a specific account at the sole discretion of Advantage retail rental staff.
  21. Advantage Rent A Car reserves the right cancel this program at any time without restriction or prior notification.
  22. Advantage Rent A Car reserves the right to modify these terms and conditions and the types of rewards that are included at any time without prior notice to Advantage Awards Account holders. It is the responsibility of Advantage Awards account holders to regularly review these terms and conditions.
  23. All other Policies and Procedures set forth by Advantage Rent A Car apply. It is the responsibility of all Advantage Awards account holders to read and abide by the policies and procedures set forth by Advantage Rent A Car.
  24. For those members that registered for the Advantage Awards Program at the rental counter and have not received any information about your account, attempt to log in with your email address and the password sent to your email. If you are able to log in, you will be able to change your password at that point. Otherwise, please send an email to instant.rewards@advantage.com. with your name, email address and the location and date at which you signed up for Advantage Awards
  25. Your login name is your email address. If you have forgotten your password, you can retrieve your Advantage Awards Password at advantage.com.
  26. Renter is responsible for 100% of all Taxes and other surcharges accrued against the total rental amount.
  27. Questions, comments or concerns regarding the Advantage Awards Program must be sent to instant.rewards@advantage.com.