Advantage Awards Terms and Conditions

  1. You must register for the Advantage Awards program by completing the enrollment form on Advantage.com.
  2. The Advantage Awards Program and these term and conditions are only valid after the program’s start date of December 8, 2014.
  3. You must be 21 years of age with a valid US driver’s license to enroll in the Advantage Awards program.
  4. You must have a valid email address in order to enroll. Please add no-reply@advantage.com. and awards@advantage.com to your contact list.
  5. Submission of enrollment form shall be consent to:
    • opt-in and receive rewards notification via SMS/text messaging
    • opt-in to receive promotional emails
  6. Earn awards for future rentals that are booked through the Advantage.com website; Awards will not be applied toward any taxes, fees, surcharges or other incremental charges unless otherwise specified.
  7. In the event that an upgrade of any type is issued as an Award, that upgrade is based upon availability at the time of rental. For clarification that means that a vehicle of a higher car class than that which was reserved has to be on the lot and available for rental. All Awards for upgrades and optional services are based on availability at the counter at the time of rental. If an upgrade or optional service is not available at the time of rental then the Award will not be honored. If the Award on your reservation was not honored at the time of rental then it can be reissued to your Advantage Awards account upon request.
  8. Awards accumulate and can only be stored at Advantage.com. Advantage Awards will expire after 12 months from date of issue. Expired Awards will be lost and cannot be reissued.
  9. Unless otherwise specified, Advantage Awards may not be combined. Only one Award can be applied to each transaction.
  10. Advantage Awards may not be combined with other Advantage promotional offers, and may not be used with promotions/specials/coupons from companies other than Advantage.
  11. Earn one Award for each rental. Advantage determines the Award and they are not substitutable. Awards can only be earned when renting at Advantage Locations and when the rental is booked through the Advantage website while logged into your account. The e-mail address that is linked to your account must also be entered when booking the reservation to ensure that the rental is linked it your account.
  12. Use and application of an Advantage Awards credit can only be made at the time a reservation is made at Advantage.com. They cannot be applied later or at the time of pickup. Awards must be attached to a reservation at the time of booking.
  13. Promotional offers may be offered exclusively to Advantage Awards members via Advantage Awards promotions and/or Advantage Awards Member Specials and are only valid when the reservation is made in accordance with the Terms and Conditions of the Advantage Awards program. All promotional offers must be applied to the reservation at the time the reservation is made.
  14. A reservation must be eligible to receive Advantage Awards for an exclusive Advantage Awards member coupon or promotional Award to be applied to a reservation. Additional Terms and Conditions may apply based on the individual coupon and/or promotional Award.
  15. Advantage Awards will only be added to your account after you have picked up the rental vehicle. Advantage Awards can only be used towards future rentals booked through Advantage.com.
  16. It may take up to ten (10) business days for your earned Award to post to your Advantage Awards Account. Advantage is not responsible for any technical or systematic malfunctions which inadvertently delays or causes Awards to be temporarily unavailable.
  17. Advantage Awards cannot be earned on previous rentals. Only future reservations made using your Advantage Awards Login after you have enrolled in the Advantage Awards Program will be eligible to receive Advantage Awards.
  18. Advantage Awards cannot be transferred to another account holder.
  19. Advantage Awards cannot be redeemed for cash.
  20. Advantage reservations agents and/or rental counter agents are not able to redeem Awards or make adjustments to an Advantage Awards account. For assistance with your Advantage Awards account, please reach out to our Awards team at awards@advantage.com.
  21. Advantage Rent A Car reserves the right cancel this program at any time without restriction or prior notification.
  22. Advantage Rent A Car reserves the right to modify these terms and conditions and the types of Awards that are included at any time without prior notice to Advantage Awards Account holders. It is the responsibility of Advantage Awards account holders to regularly review these terms and conditions.
  23. All other Policies and Procedures set forth by Advantage Rent A Car apply. It is the responsibility of all Advantage Awards account holders to read and abide by the policies and procedures set forth by Advantage Rent A Car.
  24. For those members that registered for the Advantage Awards Program through a reservation agent over the phone and have not received any information about your account, please reach out to our Awards team at awards@advantage.com for further assistance.
  25. Your login name is your email address. If you have forgotten your password, you can reset your Advantage Awards account password at https://www.advantage.com/forgot-password-request.
  26. Renter is responsible for 100% of all Taxes and other surcharges accrued against the total rental amount.
  27. Questions, comments or concerns regarding the Advantage Awards Program must be sent to awards@advantage.com.