Find A Car Worldwide

Find A Car Worldwide

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Roadside Assistance

(800) 654-1111

Location Policies

Choose a location to see the policy.

Frequently Asked Questions

How do I add an additional driver to my rental? Is there a fee?

You can request an additional driver be added to your rental at the time of pickup with your rental agent. The additional driver must be present and qualify in the same manner as the primary driver. It is 9.99 USD / day / driver. The fee may not be waived unless the renter is disabled and accompanied by an authorized driver.

Do you offer unlimited mileage?

Unlimited mileage is offered to renters provided the vehicle does not travel outside of the Geographical Limitations set in the Policies of the location. Search for a rental car now.

How do I find the price of a rental car for my upcoming booked trip?

Visit our Car Rental Reservations page, enter your itinerary information including your pickup and return location and dates and times. Press Search and the pricing, including all required taxes and fees, will be shown for the various car classes that are available for your search.

What are specialty vehicles?

The following classes of vehicles are considered specialty vehicles by Advantage Rent A Car:

icon-arrow-bullet Convertible
icon-arrow-bullet SUV
icon-arrow-bullet Premium Car

For these vehicles, stricter policies and procedures apply. Consult the posted Policies for the state in which you would like a reservation in order to view these restrictions. Search for a rental car now.

Do you have a Frequent Renter Program?

To find the frequent renter program that is best for you, please go to the Programs section of our website. Please be sure to read all of the information to determine which program is best suited for your needs. Search for a rental car now.

How much is the deposit?

The deposit can vary depending on the rental location, but in general for those renters who use a major credit card, a deposit in the amount of the estimated total plus 35% will be applied. For those renters using a debit card, a deposit in the amount of $200 plus the estimated total will be applied. Please see the location’s rental car policies for details.

What should I do if I lost something in the vehicle?

Advantage Rent A Car is not responsible for anything left in the rental vehicles. However, if an item is found in a rental vehicle, it will be turned into lost and found at the rental locations. Please call the location from which you rented for more information.

What if I made a reservation and want to upgrade once I get to the location?

When arriving at the rental location, ask the Advantage Rent A Car representative at the rental counter about the availability of an upgrade. If an upgrade is available, Advantage Rent A Car representatives who are trained to help you find the rental vehicle which will best fit your needs.

What are my rental vehicle responsibilities?

icon-arrow-bullet Damage to a Rental Vehicle: A person who rents a vehicle from Advantage Rent A Car is responsible for the safe return of the rental vehicle in the same condition in which it was rented, except for normal wear and tear. Unless prohibited by state law, a renter may be held responsible for all damages to the rental vehicle, including loss of use, should the vehicle be damaged in an incident. This is the case regardless of fault. Whether or not you caused the accident, you may be asked to pay for the damage up to and including the total cost of replacing the vehicle in case of a total wreck or loss. The renter is responsible for checking the vehicle before departure from the rental facility and upon return to the rental facility. In the event that a rental vehicle has been involved in an incident, be sure that any estimated damage to the rental vehicle has been recorded properly before leaving the rental facility.

icon-arrow-bullet Rental Vehicle Gasoline: A person who rents a vehicle from Advantage Rent A Car is responsible for returning the rental vehicle with the same amount of gasoline as was in the vehicle upon departure from the rental facility. The renter is responsible for checking the vehicle before departure from the rental facility and upon return to the rental facility. If the renter fails to return the vehicle with the proper level of fuel, a refueling charge needed to return the vehicle to its proper level will be charged to the renter in addition to the estimated rental charges.

Reservations & Customer Service

Reservations & Customer Service - (800) 777-5500
Toll Violations - (407) 888-0501
Risk/Claims - (407) 888-0508
Roadside Assistance - (800) 654-1111

Travel Agents

Questions regarding travel agent programs, commissions, or other related inquiries. Send us an email at travelagentsupport@advantage.com.

Receipts

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